Welcome to JCQ.
These Terms & Conditions govern your use of our website www.jcqshop.com and your purchase of any products from us. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. Company Information

JCQ
Germany
📧 info@jcqshop.com
Website: www.jcqshop.com

2. Acceptance of Terms

By accessing our website or purchasing from JCQ, you confirm that you are at least 18 years old or have parental consent, and that you agree to these Terms.
If you do not agree, please refrain from using our website.

3. Products and Availability

All products displayed on www.jcqshop.com are subject to availability.
We strive to ensure that product descriptions, prices, and images are accurate, but slight variations may occur due to photography, screen settings, or production updates.

We reserve the right to:

• Modify or discontinue products without notice.

• Limit the quantities of any product offered.

• Refuse or cancel orders at our discretion, including those that appear fraudulent.

4. Pricing and Payments

All prices are listed in Euros (€) and include applicable VAT unless stated otherwise.
We accept secure payments via major providers (including PayPal, Stripe, Apple Pay, and other industry-standard payment gateways).

By submitting your payment information, you confirm that you are authorized to use the selected payment method.
JCQ does not store credit or debit card details. All transactions are securely processed through certified third-party providers.

5. Order Confirmation

Once you place an order, you will receive an email confirming receipt.
Your order is accepted once payment is approved and a shipping confirmation is issued.
JCQ reserves the right to refuse any order if:

• The product is unavailable,

• There is an error in the price or description, or

• The order appears fraudulent or incomplete.

6. Shipping & Delivery

We deliver across Germany, the EU, and selected international destinations.
Shipping times vary depending on destination and carrier but are typically 2–5 business days within Germany and 5–14 business days internationally.

Delays caused by customs, strikes, or unforeseen courier issues are beyond our control.
You will receive a tracking link once your order has been dispatched.

For full details, please refer to our Shipping Policy (if available) or contact info@jcqshop.com.

7. Returns & Refunds

We want you to love your JCQ piece.
If you’re not fully satisfied, you may return your item within 14 days of receipt in line with our Return Policy.

Returned items must be unworn, unwashed, and in their original packaging.
Please visit our Return Policy page for the full process and conditions.

8. Intellectual Property

All content on this website including text, images, product designs, logos, graphics, and code is the intellectual property of JCQ or its licensors.

You may not reproduce, distribute, modify, or commercially exploit any content without prior written consent from JCQ.
Unauthorized use of any JCQ trademarks or materials may result in legal action.

9. Limitation of Liability

While we strive for accuracy and quality, JCQ shall not be held liable for:

• Indirect, incidental, or consequential damages arising from use of our website or products.

• Delays or errors caused by circumstances beyond our reasonable control.

• Differences in product appearance due to digital representation.

Nothing in these Terms limits your statutory rights under applicable consumer laws in Germany or the EU.

10. Warranties

All JCQ products are subject to statutory warranty rights under German law.
If you receive a faulty item, contact support@jcqshop.com immediately with images and details.

We do not provide warranties for damage resulting from misuse, accidents, or normal wear and tear.

11. User Accounts (if applicable)

If you create an account on www.jcqshop.com, you are responsible for maintaining the confidentiality of your login credentials.
JCQ is not responsible for unauthorized access due to lost or weak passwords.

12. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Governing Law

These Terms & Conditions are governed by the laws of Germany, excluding conflict of law principles.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Germany.

14. Changes to Terms

JCQ reserves the right to modify or update these Terms at any time.
Changes will be effective immediately upon posting on this page.
It is your responsibility to review these Terms periodically.

15. Contact Us

For questions regarding these Terms or your order, please contact us at:
📧 info@jcqshop.com

JCQ — Dress Like You Believe It.